Privacy Policy

Privacy Policy


Effective Date: July 2026

Pitman Photo Supply ("Pitman Photo Supply," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, use our photo services, or otherwise interact with us.

By using our website or services, you agree to the practices described in this Privacy Policy.


1. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Payment information (processed securely through our payment providers)
  • Purchase history
  • Account information (if applicable)


Photo & Media Content

When you use our photo printing, film processing, scanning, restoration, video transfer, passport photo, or other imaging services, we collect the photographs, film, negatives, digital files, videos, and other media you voluntarily provide for processing.



Website Information

When you visit our website, we may automatically collect information such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on the site
  • Referral source
  • Cookies and similar technologies



2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide photo and imaging services
  • Communicate about your orders
  • Respond to customer service requests
  • Verify orders and prevent fraud
  • Improve our products, services, and website
  • Send promotional emails and special offers (when you choose to receive them)
  • Comply with legal obligations



3. Marketing Communications

If you subscribe to our email list, we may send newsletters, promotions, product announcements, and event information.

You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.



4. Cookies & Analytics

Our website may use cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Measure marketing performance

You can control cookies through your browser settings, although disabling cookies may affect certain website features.



5. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Email marketing providers
  • Technology and security providers
  • Photo labs or service providers assisting with order fulfillment (when applicable)
  • Government agencies or law enforcement when required by law

These providers are authorized to use your information only as necessary to perform services on our behalf.



6. Photo & Media Privacy

We recognize that photographs and personal media often contain highly personal memories.

Your submitted photographs, film, negatives, videos, slides, digital files, and other media are used solely to provide the services you request.

We do not use your images for advertising, marketing, promotional purposes, or any purpose unrelated to the services you request without your permission.



7. Customer Images & Artificial Intelligence

Pitman Photo Supply values the trust our customers place in us with their photographs and personal memories.

We do not use customer photographs, film, negatives, videos, digital files, or other submitted media to train artificial intelligence (AI) models or machine-learning systems. Your images are processed solely to provide the services you request and are handled in accordance with this Privacy Policy.

Any automated tools we may use are intended only to assist in providing requested services, such as image enhancement, restoration, color correction, or file preparation. These tools are not used to retain, learn from, or repurpose your images for AI training.



8. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.



9. Data Retention

We retain customer information only as long as necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Completed service orders are subject to our published 30-Day Order Pickup & Storage Policy.



10. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:

  • Request access to your information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Opt out of certain marketing communications

To exercise these rights, please contact us using the information below.



11. Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.



12. Third-Party Websites

Our website may contain links to third-party websites.

Pitman Photo Supply is not responsible for the privacy practices or content of those websites.



13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.

The updated version will be posted on this page with a revised Effective Date.



14. Contact Us

Pitman Photo Supply
14321 South Dixie Highway
Miami, FL 33176

Phone: 305-256-9558
 Website: www.pitmanphotosupply.com